Refund policy

1. Refund EligibilityWe offer a full refund only under the following specific conditions:A. Duplicate PurchaseIf you accidentally purchase the same Ebook more than once within a short period (e.g., 24 hours).B. Technical IssuesIf you experience a genuine technical fault that prevents you from downloading or accessing the Ebook content, and our customer support team is unable to resolve the issue for you within [Specify a Time, e.g., 72 hours] of your request. This applies if the file is corrupted, the download link is non-functional, or the product is fundamentally different from its description (e.g., wrong file format).C. Dissatisfaction Guarantee (Optional but Recommended for Trust)If you are unsatisfied with the content of the Ebook, you may request a full refund within [Specify Days, e.g., 7 or 14] days of your purchase. Note: We reserve the right to decline this request if we have reasonable grounds to believe the Ebook has been fully consumed or if the refund system is being abused.2. Non-Eligibility for Refund (No Refunds Will Be Issued For)A refund will generally not be granted in the following circumstances:Change of Mind: You simply changed your mind after purchasing.”I Didn’t Like It”: Dissatisfaction based solely on subjective opinions (unless covered by an optional satisfaction guarantee above).Failure to Read the Description: Claims that the Ebook does not meet your expectations when the product description clearly outlined the contents.Incompatibility with Unsupported Software/Devices: If the file format (e.g., PDF) is specified, but you are attempting to use it on a device or software not listed as supported.Refund Request Outside of the Timeframe: Requests submitted after the eligible refund period (e.g., after [Specify Days] days).3. How to Request a RefundTo request a refund, please follow these steps:Contact us via email at [Your Support Email Address, e.g., support@yourwebsite.com]Subject Line: Clearly state “Ebook Refund Request – Order # [Your Order Number]”.Provide Proof of Purchase: Include your original order number and the date of purchase.State Your Reason: Clearly explain the reason for your refund request, referencing the eligibility criteria above. For technical issues, please include screenshots or a video of the problem.4. Refund ProcessingReview Time: Once your request is received, we will notify you of the approval or rejection of your refund within [Specify Business Days, e.g., 5-7] business days.Method: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.Timeline: The credit may take [Specify Time, e.g., 5-10] business days to appear on your statement, depending on your bank or payment processor.Revocation of Access: Upon approval and processing of a refund, all licenses and access to the Ebook will be immediately revoked. Continued use of the Ebook after a refund is strictly prohibited.📌 Need Assistance?If you have any questions about our Refund Policy, please contact us at [Your Support Email Address].✅ Key Customization Points:[Specify a Time, e.g., 72 hours]: Time for support to resolve technical issues.[Specify Days, e.g., 7 or 14]: The core window for a refund request.[Your Support Email Address]: The primary contact point for all requests.[Specify Business Days, e.g., 5-7]: Time for you to review and respond to a request.[Specify Time, e.g., 5-10]: Standard banking time for the refund to clear.